Terms of Use

By using cremior.com, you agree to these Terms of Use and to our Privacy Policy. That’s the whole handshake — no signature required, no small print smaller than this.

If you don’t agree with something here, the honest remedy is to stop using the site. (We’d rather you wrote to us first — most disagreements melt faster than our cream.)

The site is intended for visitors aged 13 and up, for personal, non-commercial browsing — reading about flavors, finding a bag near you, writing us a note.

Retailers, distributors, and anyone with a shelf to fill: you are very welcome here too — head to our Wholesale page, which is built exactly for you.

Wherever you fit, please use the site as it was intended: no scraping or bulk-harvesting of content, no probing or flooding our forms, and no borrowing the site’s code or design for your own storefront. Browse like a guest — because you are one, and a welcome one.

Everything you see here — the Cremior name and logos, the Cone Cône word and design marks, the copy, illustrations, photography, and packaging designs — belongs to Cremior or its licensors. Please don’t reproduce, modify, or reuse any of it without our written permission.

Our brand styleguideis public so that partners, press, and the curious can see how the brand works. That openness is a reference, not a license: it doesn’t grant any right to use our marks or assets. If you’d like to feature Cremior somewhere, just ask — we’re friendly about it.

Sharing links to our pages for personal, non-commercial purposes — screenshots, group chats, and all — is not just permitted, it’s encouraged.

Flavors, availability, packaging, and weights can change as our little kitchen grows. Product images on this site are illustrative — screens have a habit of making our pink even pinker than it already is.

We don’t sell online yet, so any prices you meet in the wild are set by the retailer, not by us. And if a flavor listed here is missing from a shelf near you, that’s not a broken promise — that’s a popular cone.

When you use our contact, wholesale, or newsletter forms:

• Be truthful. Use your real details so we can actually reach you back.
• No spam, impersonation, or unlawful content. We may decline to respond to, or delete, submissions that cross that line.
• Ideas are gifts.If you send us a suggestion — a flavor idea, a slogan, a dream collab — you’re sharing it freely. We may use it without obligation or compensation. We say this kindly: we’ll always be grateful, we just can’t promise royalties on “maple bacon cône.”

Sometimes we link to other websites — retailers, partners, the Privacy Commissioner. Those sites are not our kitchens: we don’t control them, and we’re not responsible for their content, accuracy, or privacy practices. When you follow a link away from cremior.com, their rules apply, not ours.

The same goes for any social platforms where Cremior appears: the profiles are ours, but the platforms play by their own terms.

cremior.com is provided “as is” and “as available.”We work hard to keep everything on it accurate and up to date, but cones move fast: flavors sell out, stockists change, and a page can occasionally lag behind real life. We can’t guarantee the site will always be error-free, uninterrupted, or perfectly current.

To the maximum extent permitted by the laws of Ontario and Canada, Cremior is not liable for indirect, incidental, special, or consequential damages arising from your use of this website, or from any reliance on its content.

Nothing in these terms excludes or limits any liability that cannot be excluded under applicable law — including any rights you hold under Canadian consumer protection legislation. Those rights stay exactly where the law put them.

These terms are governed by the laws of the Province of Ontarioand the federal laws of Canada applicable in it. Any dispute connected to these terms or the site belongs to the courts of Ontario — though we’d much rather settle things over email than in a courtroom.

We may update these terms from time to time. When we do, we’ll update the “Last updated” date at the top, and we’ll flag material changes clearly on this page. Continuing to use the site after a change means you accept the updated terms.

Questions about these terms: cremior@chefceber.com. A human will answer — usually the same one who wrote them.

Merci d’être passé — et bon appétit, un petit cône à la fois.